This Union hospital has been a Stay StaffedISM client since 2006 utilizing Stay Staffed's web-based ISM scheduling software. It is located in the Midwest; it has approximately 400 beds with a core nursing staff of 600 RNs.
The Union Hospital's existing system for awarding open shifts was handled by their "Big Book," a manual sign in registration whereby union members had to physically appear at the staffing office to register on the sign-in sheet for open shifts.
The challenge for this Hospital was find a software solution that would provide a transparent electronic process to award open shifts to union members while maintaining strict compliance with all union work rules.
Solution: This union hospital system chose Stay Staffed ISM to replace its manual "Big Book" process of awarding open shifts to qualified union members.
ISM permitted open shifts to be awarded on the basis of hospital seniority and date time stamp of the union member submitting their request to be considered for available open shifts. The implementation of ISM by the union hospital included:
The ISM product reviews from this union hospital have been outstanding. Both management and union membership report that the benefits associated with Stay Staffed ISM has provided a streamlined process allowing all parties to focus the efforts on delivering patient care within the hospital.
Stay Staffed provided the hospital a web based technology resource for open shift nurse staffing management. It replaced administratively burdensome tasks and manual processes, with increased productivity, high morale, and enhanced patient care.
Implementation and deployment of Stay Staffed technologies were seamless. The on-site training that was provided required minimal time for union members to become acquainted and proficient with the online open shift management software.
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